A             The principle of condensation will occur when the dew point is reached between two different temperatures on each side of the window glass. By installing the Magicseal Retrofit Secondary Double Glazing Panel you help eliminate the warm moist air inside the home coming into contact with the cold air on the outside. Therefore the dew point or condensation will not occur on the inside of the window. The trapped air between the panel & the inside of the window glass acts as an insulator helping stop any condensation forming.

(MagicSeal makes no claim to totally eliminate all condensation)

Q.           Does MagicSeal Retrofit Secondary Glazing work on wooden windows?

A             Yes. As wood is already a good insulator, by adding the Magicseal Retrofit Secondary Double Glazing Panel quite a large air gap is created with good insulation properties. So the panel should work well provided the putty and paint are all of sound quality and water tight.

Q.           Does MagicSeal Retrofit Secondary Glazing have a guarantee?

A             Yes the materials and workmanship carry a 12 month warranty.

Q.           What is the cost of an average window for MagicSeal Retrofit Secondary Glazing?

A             Our National team of MagicSeal Agents do all their own pricing. Please forward your enquiry through our web site and your local agent will contact you for a quotation.

Q.           Can we take off the MagicSeal Retrofit Secondary Glazing panels and Insect Screens?

A             Yes, but it is not recommended. If you do only take off one at a time so you don’t mix them up as each panel or insect screen is custom made to fit that window. To store an insect screen they have to be spread out on a galvanized flat sheet. As this is NOT practical they are best left on the windows all the time so that the base magnets hold then in shape.

Q.           How do we clean MagicSeal Retrofit Secondary Glazing and Insect Screens?

A             MagicSeal NZ Ltd , or their authorized Agents can supply you a purpose made flexible duster brush to clean the insect screens. The panels can be cleaned with a special soft cloth and VuPlex Cleaner or Ultra-Gloss Acrylic Polish/Hardener available from your MagicSeal Agent. MagicSeal Agents also have cleaning kits with all the correct materials in them for such work. Please contact MagicSeal 0800 10 44 66  for assistance.

Q.           Why do we you use acrylic instead of glass?

A             Acrylic is much stronger than glass and is also much lighter per volume.  Acrylic also has properties that standard glass does not possess. It has a rating of up to 80% to stop UV rays that degrade furnishings.  It is warmer to the feel than glass and has a much higher insulation value.  Coupled with the fact that when eliminating noise it attenuates at different frequencies than glass so when co-joined  with glass in a double glazing situation it performs much better than conventional  glass double glazing,  to reduce noise pollution.  

Q.           What is acrylic/perspex?

A             The term “acrylic” is used for products that contain a substance derived from acrylic acid or a related compound. Most often, it is used to describe a clear, glass-like plastic known as poly(methyl) methacrylate (PMMA). PMMA, also called acrylic glass, has properties that make it a better choice for many products that might otherwise be made of glass. There are two basic types: extruded and cast. (Courteous “Wise Geek”)

Q.           Can we do  MagicSeal Retrofit Secondary Glazing or MagicSeal Insect Screens ourselves?

A             No,  it is not possible to do MAGICSEAL Retrofit Secondary Double Glazing or Insect Screens as a DIY project. Magicseal has a network of Agents nationwide so those Agents will be your first port of call for all MagicSeal products – phone now on 0800 10 44 66.

Q.           Does MagicSeal Retrofit Secondary Glazing stop heat from coming in?

A             Yes, It works in both directions so will keep heat inside your home as well as keeping heat out in summer.

Q.           Can we do one window at a time?

A.            Yes, you can match it to your budget, but it is best to complete all the windows in one room to gain the best effect and energy savings from MagicSeal Retrofit Secondary Glazing .

Q.           How much noise does MagicSeal Retrofit Secondary Glazing stop?

A             MagicSeal has a test report undertaken by the Canterbury University that can be supplied to interested Parties. ( Between 2 to 10 Db can be gained )

Q.           Is there movement in the acrylic – flexibility and strength?

A             In impact resistance tests acrylic has come up 17 times stronger than glass. That’s like comparing the strength of a man to an elephant! Because acrylic is stronger than glass your panel will not break as easily as a glass panel if dropped or bumped? It is also lighter per volume than glass therefore it is more flexible. (Courteous “Leading Edge LED”).

Q.           How do we get rid of condensation between the panel and the glass?

A             Under a normal installation, adding an acrylic plastic panel on top of a glass pain CAN NOT manufacture water;-ie the acrylic cannot generate water. Therefore when moisture gets trapped between the widow pain and the acrylic, moisture must be coming from another source. This may be a badly fitted window, or a leaky aluminium window joinery,  with little or blocked condensation drain holes. The owner & the Agent MUST check to locate where the water/moisture is coming from and eliminate that source, to then improve the moisture in the panel air gap. In ALL cases investigated by MAGICSEAL Staff it has been discovered that the windows are at fault with NOT sufficient drain holes to allow the natural rain fall to drain quickly and  easily out of the window extrusions. It can also be caused by badly fitting rubber seals on the window frames or not enough air in circulation within the home.  There will be a cost for this service.

Q.           Will the MagicSeal Retrofit Secondary Glazing panels scratch?

A             Yes. The acrylic is much softer than glass and is more susceptible to scratching. More care must be taken when cleaning the MAGICSEAL Retrofit Secondary Double Glazing. MagicSeal has available scratch repair kits, scratch resistant polish kits and cleaning kits. Please contact MagicSeal if your require assistance on 0800 10 44 66.

Q.           Can we have gas between the panels of  MagicSeal Retrofit Secondary Glazing?

 A            No, you cannot have gas between the panels.

Q.           Can we get a low R coating on MagicSeal Retrofit Secondary Glazing ?

A             To the best of our knowledge no , but some manufactures do have a LOW E film that may be suitable for acrylic.

Q.           Can we get MagicSeal Retrofit Secondary Glazing it tinted?

A             Yes tinted acrylic is available from the acrylic shops in various shades.

Q.           How do you get around handles and catches when installing MagicSeal Retrofit Secondary Glazing?

A             To manoeuvre around catches & like impediments we use a special power file to carefully remove the surplus acrylic to leave a neat fitting recess that matches the profile of the catch or handle. So “yes” normally not a problem.